Royal Mail Hotel is designed to capture the stunning beauty of the Southern Grampians. The property features sweeping views, multi-award-winning dining and cellar, bars, quality accommodation, luxury corporate retreat and wedding facilities for the ultimate destination wedding or celebration.

The signature dining experience, an eight course chef's tasting menu with matched wines, is available Wednesday to Sunday evenings, as is a five course option. In addition to these, a three course chefs tasting menus is offered on Wednesday and Thursday nights. The Dining Room is open for breakfast daily and lunch Thursday to Sunday. The casual dining area serving comfort, kitchen garden inspired menus, Parker Street Project, is open for lunch and dinner seven days.

The Mount Sturgeon Station, located just five minutes from the hotel site offers alternative accommodation in eight fully restored 1840's bluestone cottages, or the Mount Sturgeon Homestead, a six bedroom colonial homestead. with rolling lawns and stunning mountain views.

Hotel activities include regular guided tours of the Royal Mail Kitchen Garden, wine cellar (including comparative tastings) and native animal enclosures. Self guided private walking tracks are also available. Free Wifi is available throughout the hotel (excluding Mt Sturgeon Cottages).